Frequently Asked Questions

Are you nationally accredited?

Our courses follow the latest AHA guidelines and are Nationally Accepted. 

How are your instructors trained?

Our instructors are trained by the American Heart Association and follow the latest guidelines.

Is my certification accepted by my employer?

Our curriculum follows the latest AHA guidelines. In the rare event it is not accepted, you can contact us within 30 days and we will refund 100% of your money back, guarantee.

How long does the course take?

Each course varies in length but you can expect it to last from 45 minutes to 2 hours depending on the course.

How long do I have access to the course?

You have 60 days, unlimited access to each course from the date of payment.

How many times can I take the final exam?

You can each exam 3 times.  Giving you the opportunity to retake in case you fail.

What is a passing score?

In order to pass you must complete the exam with 75% correct answers.

What do I get for passing the course?

Upon completion with a passing score you will be able to print off a wall certification and we will also mail you an official laminated wallet card.

What happens if I don't get my official wallet card in the mail?

If you do not receive your wallet card within 15 days, contact us immediately and we will send out another one for free.

What happens if I loose my wallet card?

If you loose your wallet card you can order a replacement card for $10.00

How long is my certification good for?

Your certification is good for 2 years from the date of successful completion.